Last mile logistics, which encompasses the final leg in the delivery of products to the consumer, has become an essential component in today’s supply chain. The growing demand for fast and efficient deliveries, coupled with traffic restrictions and the decarbonisation of transport, has prompted companies to look for innovative solutions to optimise this process.

In this context, Smart Logistics distinguishes itself by offering a personalised service, a global network of agents and tailor-made solutions for the last mile. As a leading logistics operator in emerging markets, the company works to ensure that every link in the supply chain is efficiently fulfilled, guaranteeing optimal shipment management and a service tailored to each customer’s needs.

Traceability: key to efficiency and safety

The implementation of advanced traceability systems is essential to improve efficiency and safety in last mile logistics. Through innovative technology, companies can monitor the movement of goods and vehicles in real time, optimising delivery times, reducing costs and ensuring greater control over every stage of the logistics process.

In addition, the automation and digitisation of these systems provide greater visibility in the supply chain, facilitating the detection of possible incidents and ensuring compliance with quality and safety standards.

Challenges in urban environments

Last mile distribution in urban areas faces multiple challenges:

Congestion and urban restrictions: population growth and urban sprawl have increased traffic congestion. Many cities have implemented low-emission zones and time restrictions for freight vehicles, sometimes hindering deliveries.

Operational costs: The last mile can account for 40% to 53% of the total shipping price. Factors such as fragmented deliveries, driver shortages and failed attempts contribute to this high percentage.

Consumer demands: Today’s customers expect fast and flexible deliveries, forcing companies to optimise processes without increasing costs.

Sustainability and emissions reduction: Stricter environmental regulations are driving companies to adopt sustainable fleets, such as electric vehicles or multimodal transport solutions.

To face these challenges, solutions such as urban micro-hubs, the use of electric vehicles and cargo bikes, route optimisation through artificial intelligence and collaborative delivery models are being implemented. These strategies aim to improve efficiency and minimise the environmental impact of last mile distribution.